Industries / Education and EdTech

The ICO has already found widespread failings in how EdTech handles children's data — admissions and proctoring AI raise the stakes further

Admissions-ranking tools, exam-proctoring AI and safeguarding-flagging systems make decisions about children's opportunities and conduct. Following the ICO's audit of 28 EdTech providers, schools, universities and EdTech vendors need a defensible, child-specific assessment of every automated decision point.

Sector profile

The ICO's EdTech audit found the sector unprepared

An ICO audit of 28 education technology providers found that almost 70% had become controllers of children's information without recognising the responsibility, around 70% could not show schools or children had authorised additional data uses, almost 90% had incomplete records of processing, and around 70% could not justify their retention periods — with some providers using children's data to train or test AI functions without addressing the legal basis for doing so.

Admissions-ranking tools that determine which applicants proceed, proctoring systems that flag exam conduct, and safeguarding-alert systems built on behavioural monitoring all involve automated assessment of individuals, frequently including children — triggering both the Article 22A–22D ADM framework and, where the service is likely to be accessed by children, the Children's Code (Age Appropriate Design Code) considerations separately.

Illustrative example

A university admissions platform using automated applicant ranking

An admissions platform ranks applicants using an automated scoring model that determines which files receive full committee review. Lower-ranked applicants are auto-declined. No child-specific data protection impact assessment has been completed, and the provider has not established whether it is a controller or processor for the ranking data. Illustrative example — not a real client.

70%
Proportion of audited EdTech providers found to be unrecognised data controllers
90%
Proportion with incomplete records of processing activities
£17.5m
Maximum statutory penalty for the most serious breaches, or 4% of turnover if higher

The 70% and 90% figures are real, published ICO audit findings, not part of the illustrative scenario above.

Before

Auto-declined applicants receive no explanation and no review route; controller/processor status is unclear.

After

The ranking decision is classified as ADM, controller status is resolved, and a child-specific DPIA and safeguard route are documented.

Compliance priorities

Where to start

  • Resolve controller/processor status before assessing anything else — the ICO found most EdTech failures started here.
  • Classify admissions-ranking and auto-decline functions against Article 22A, with particular care where applicants are under 18.
  • Assess separately whether the Children's Code applies, based on whether the service is likely to be accessed by children — not simply because some users are minors.
  • Set defined, justified retention periods for children's data used in ranking, proctoring or safeguarding models.

Get a child-specific ADM and data-protection assessment for your EdTech platform